Dimplex - SUPPORT

Customer Service

At Dimplex, your comfort is our top priority. Whether you have a question, need support, or something isn't quite right with your product, we're here for you. Our friendly, North American-based customer support team is ready to assist you with prompt and knowledgeable service.

Find manuals and product documents

Search by model number, product name or series to get the owner’s manual, installation guide, spec sheet and more.

Try: DF3033ST, Vital Spark or Optimyst

    I own a Dimplex product

    Customer Service and Technical Support

    1-888-346-7539

    cs@glendimplexamericas.com

    Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours)

    I’m a Dimplex dealer

    Dealer Services

    1-800-668-6663

    solutions@glendimplexamericas.com

    Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours)

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    (Heat or Flame products)