Dimplex - SUPPORT
Customer Service
At Dimplex, your comfort is our top priority. Whether you have a question, need support, or something isn't quite right with your product, we're here for you. Our friendly, North American-based customer support team is ready to assist you with prompt and knowledgeable service.
Dealer warranty requests
Dealers can submit a warranty claim for a Dimplex product online. Our team will follow up by email.
Find manuals and product documents
Search by model number, product name or series to get the owner’s manual, installation guide, spec sheet and more.
I own a Dimplex product
Customer Service and Technical Support
Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours)
I’m a Dimplex dealer
Dealer Services
solutions@glendimplexamericas.com
Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours)